
The ANA Conference is in the book. It was an incredible few days of content and connecting with friends and colleagues. ANA celebrated it’s 100th anniversary. A truly remarkable accomplishment. To think, during that period of time, marketing has changed so much and continues to evolve today faster than ever before.
Over the course of four days we heard from a few truly great marketing minds. The first full day of events, Day 2 featured the following speakers: Marc Pritchard (P&G), Marilyn Mersereau (Cisco), Mark Baynes (Kellogg) and Joe Tripodi (Coca-Cola).
Day 3 featured Ted Ward (Geico), Keith Pardy (RIM), Jim Speros (Fidelity) and Michael Francis (Target).
Speakers on the final day of the conference included John Hayes (AMEX), Ralph Santana (Samsung), Candace Mathews (Amway) and John Caron (Darden Restaurants).
Common themes found within each presentation:
1) Brand transparency
2) A need for a greater connection to consumer needs
3) Building a business through “Brand Action”
4) Social, Social, Mobile, Social – it was discussed a lot
Hands down, the most dynamic speaker was Marc Pritchard (P&G). He discussed P&Gs ability to connect with consumers in a very emotional way. Their brand benefits were clear and transparent to the consumer and the messaging strategy resonates with meaningful memories embedded deep within the consumer. Memories from their childhood. Memories of comfort and security. The brand pays off the consumer needs of today, but the marketing message calls upon these triggers of the past to capture the consumer attention.
With more than 1,500 conference attendees looking on, Marc’s presentation reached an emotional level leaving half the room in tears. His passion for the P&G business and his belief in how consumers would truly benefit from using P&G products was unparalleled. It was truly amazing but to be honest, I would expect nothing less of P&G.
In a very different way, I would rank Michael Francis (Target) a close second. His presentation was dynamic and smart. He clearly demonstrated the marketing evolution Target needed to go through to ensure they remained connected to consumer needs. Creative messaging of old highlighted what Mike called “Bright, shiny people”. The creative was beautiful and it showed gorgeous people wearing, using or having fun with Target Products. The models used in their :30 spot looked more like Hollywood’s “A” list. The main selling message – Target can make you (the consumer) feel like a celebrity. It worked – for a while.
The need for message transformation came as our economy dropped and consumer confidence fell dramatically. The consumer had a different need. Gone were the days of wanting to feel like a celebrity. Here are the days of survival (a little dramatic, but you get the point). Wieden & Kennedy did a fabulous job of connecting to a true consumer need.
The new creative, produced beautifully, showed the consumer enjoying a luxurious vacation. Upon camera pull back, the spot reveals that they are actually in their backyard. The super reads “lawn chairs $11.95”.
A second spot shows a couple sipping designer coffee in a trendy coffee house. Upon camera pullback, it’s clear they are in their kitchen. The super reads “coffee maker” $8.95.
The new creative connects with a big consumer concern – “How should I exist in this new economy”? Target shows the way for the consumer, highlighting the new frugal lifestyle that is a must today. The connection is made with the need wonderfully through the new creative execution. The message has been transformed and Target wins in a big way.
Take a look at a few spots here:
http://www.youtube.com/watch?v=z5fEKBnsdX0
http://www.youtube.com/watch?v=xDzUY2f-6I8&feature=related
Lastly, their newest effort uses :15 spots to make quick connections. With the tagline “Life’s a Moving Target”, Target connects with simple consumer needs and show value immediately:
These are great. Check them out here:
http://www.youtube.com/watch?v=7N0wRs_Xr-E&NR=1
And my favorite ….
http://www.youtube.com/watch?v=XNYwpedglB4&NR=1
Lastly, I found Joe Tripodi (Coca-Cola) to be informative and entertaining. I think we are all well aware of how large the organization is, but it blew me away to learn they employ more than 1 million people worldwide. Joe talked about Brand Action and the ability Coca-Cola has to deliver relevant content to any screen at any time around the world through the Coke Digital Network.
However, even with all this Brand Action and change for Coke, I found it really interesting to learn that the Coca-Cola logo has remained exactly the same for more than 100 years. Now that’s staying true to brand.
Social marketing was a main theme discussed by all. Read a few of my Tweets from the show – they all focus on how a brand connects with consumers through the social space. Empowered consumers lift the brand up, make it their own and elevate success like never before:
- ANA Conf Done! Key buzz: Transparency, Connecting Brands to Economic Needs and Building Brand Through Meaningful Action #ANAmarketers
- Michael Francis – Target: Watching “Life’s a Moving Target” new short TV spots and cross marketing strategy. It’s Brilliant! #ANAMarketers
- Jim Speros – Fidelity: A Brand is a trust mark. Customers in tough times depend on a brand promise #ANAMarketers
- Jim Speros – Fidelity: What you say, where you say it and how you say it – Critical for building a brand in a tough economy #ANAMarketers
- Keith Pardy: RIM (Blackberry) Empower your community of fans to elevate your marketing mix and drive results #ANAMarketers
- Joe Tripodi-Coca-Cola: There are great ideas around the world-we need to tap into the creativity. Social gives us access! #ANAmarketers
Still, even with all this success, there’s no true ROI to be had when reviewing success of social efforts.
A few of the low-lights include the Day 1 School of Marketing Workshops. The content was novice and the Q&A was limited and dull. Also, NBC / Universal hosted a conversation over lunch on Day 2. It was poorly planned out and extremely difficult to get any value out of the almost hour long discussion.
All in, this was a valuable event. It’s great to hear different perspectives. It’s incredible to debate contrasting POVs and truly amazing to connect with many people across the industry, one on one in such a great setting.
Next up, the Consumer Electronics Show and the TED Conference. Let’s go.